Welcome to Amazon Other Shop (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website amizonothershop.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms. Please read them carefully.
1. Website Use
1.1 Eligibility
You must be at least 18 years old and have legal capacity to enter into contracts to use our website and make purchases.
1.2 User Responsibilities
When using our website, you agree to:
- Provide accurate and complete information when creating an account or making purchases
- Not use the website for any illegal or unauthorized purpose
- Not attempt to gain unauthorized access to our systems or interfere with website security
- Not reproduce, duplicate, copy, or resell any part of our website without permission
1.3 Intellectual Property
All content on this website, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not use any content without our express written permission.
2. Products and Services
2.1 Product Descriptions
We strive to accurately describe our furniture products (including benches, dining chairs, office chairs, ottomans & footstools, recliners & rockers, and stools) on our website. However, slight variations in color or materials may occur due to monitor settings or natural material variations.
2.2 Product Availability
All products are subject to availability. We reserve the right to discontinue any product without notice. If an item becomes unavailable after you place an order, we will notify you and either cancel the order or offer a comparable alternative.
2.3 Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
- Recliners & rockers with fabric upholstery
- Ottomans & footstools with fabric components
Additionally, any item showing signs of use or assembly cannot be returned.
3. Orders and Payments
3.1 Order Process
When you place an order, you will receive an order confirmation email. This represents our acceptance of your order and the formation of a contract between us.
3.2 Pricing
All prices are in US dollars and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.
3.3 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
You represent that you have the legal right to use any payment method you provide.
3.4 Order Processing
All orders are processed within 1-2 business days (excluding weekends and holidays).
4. Shipping and Delivery
4.1 Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95): Carrier: DHL or FedEx. Delivery time: 10-15 business days after shipment
- Free Shipping: Available for orders over $50. Carrier: EMS. Delivery time: 15-25 business days after shipment
4.2 Delivery Areas
We ship worldwide except to certain Asian countries and remote areas. Delivery times may vary based on destination and customs processing.
4.3 Delivery Issues
You are responsible for inspecting all products upon delivery. Any damage or discrepancies must be reported to us within 48 hours of delivery.
5. Returns and Refunds
5.1 Return Policy
If you’re not completely satisfied, you may return or exchange your purchase within 15 days of receiving your order, provided:
- Item is in original condition – unused, unassembled, with all packaging and tags
- Return is initiated within 15 days of delivery
- Proof of purchase (order number or receipt) is provided
5.2 Return Process
- Email our customer service at [email protected] with your order number, product name, reason for return, and preferred solution
- We will verify eligibility and provide return instructions within 1-2 business days
- Ship the item to: Amazon Other Shop Returns, 1070 Morris Street, San Antonio, TX 78218 USA
5.3 Refunds
After we receive and inspect your return:
- Refund will be processed within 3-5 business days
- Issued to your original payment method
- Shipping fees are non-refundable (except for our errors)
- Will reflect in your account within 7-10 business days
6. Liability and Disputes
6.1 Limitation of Liability
To the maximum extent permitted by law, Amazon Other Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our website or products.
6.2 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.
6.3 Dispute Resolution
Any disputes shall first attempt to be resolved through good faith negotiations between the parties. If unresolved, disputes shall be submitted to binding arbitration in San Antonio, Texas.
7. General Provisions
7.1 Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.
7.2 Contact Information
For any questions about these Terms, please contact us at:
Amazon Other Shop1070 Morris Street
San Antonio, TX 78218 USA
Email: [email protected]
Customer Satisfaction Promise: We want you to love your Amazon Other Shop furniture. Our friendly customer service team is available Monday-Friday, 9:00 AM to 5:00 PM Central Time to address any concerns about your purchase.
